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Key  Directors
We Know The Lay Of the Land
Jasmine Bates (馮佳琪)  - Executive Director

Jasmine has a extensive experience in the global travel and tourism industry. Originally hailing
from Malaysia with 4th generation Chinese heritage, Jasmine continues her passion in Canada
discovering different cultures, languages and worldwide destinations.

Over the last decade, Jasmine has managed teams, worked with all departments and specifically
created & operated tour packages to Asia, South Africa, South & Central America and all parts of
Europe.

Fluent in English, Cantonese, Mandarin and Malay languages, Jasmine has worked aggressively
to promote destination awareness. In unique places and cultures she has a broad perspective
of personal dynamics and marketing needs, based on extensive travel and understanding in
relating to different cultures.  With over a decade of successful experience, credibility and trust,
Jasmine has founded Arabesque Global to continue her dedicated work in the international
travel market.

Contact Jasmine@arabesqueglobal.com
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Justin Bates - VP of Business Development

Justin brings to Arabesque Global a diverse background in advertising, promotions, and business
development.

Justin worked for a traditional and new media advertising agency that led to his foray into
e-commerce and internet sales with a US-based health and wellness company in Philadelphia, PA.
It was here that Justin developed sales and marketing strategies for multiple channels and
managed value-added-reseller and OEM arrangements across North America while performing a
host of client service functions to grow the company from start-up phase to a Fortune 1000
company.

Justin is involved in the group health and travel insurance industry for an organization based in
Markham, ON. Justin combines his experience in sales and marketing and corporate planning to
lead the business development area for Arabesque.

Contact Justin@arabesqueglobal.com
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Lisa Rozon - Sales Manager

Lisa brings with her over 12 years of travel experience and is a Certified Travel Consultant.

Prior to working with Arabesque Global, Lisa provided Marketing and Travel Services for various
companies including the Department of National Defence, the Canadian Heart Research Centre and
Oticon Canada. In addition to providing marketing and travel services, Lisa worked in the Airline
industry for KLM, Northwest Airlines and Westjet.

Lisa has traveled and contracted destinations including Asia, Central & Western Europe,  the
Caribbean, Mexico, USA & Hawaii, the Middle East and the United Kingdom which led her to work in
Afghanistan providing travel and tours for the Canadian Military and now a valuable team member
with Arabesque Global.

Lisa’s commitment to building strong customer relations produces a loyal client base while
displaying her passion for travel.  Lisa strives to continually ensure client satisfaction and her
dedication leads to success.

Contact L
isa@arabesqueglobal.com
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Sandra Kiyonaga - Marketing Manager

Sandra brings over 20 years of tourism, marketing and public relations experience; a perfect fit in
her position as Marketing Manager for Arabesque Global.

Her proven customer service skills and organizational experience at Ontario Place Corporation as
Events and Special Projects Manager lays out a solid foundation as she takes the marketing and
promotions strategy of Arabesque Global to a higher level. She has developed marketing
strategies for government, private and non-for-profit sectors.

As a 3rd generation Japanese-Canadian, Sandra understands the essence of the eastern and
western cultures. Her passion in culinary arts, wellness and adventure allows her to further
develop and promote Arabesque’s unique tour programs.

Sandra’s mandate is to position Arabesque Global as one of the top travel management company
in North America. Her ability to plan, negotiate and conduct presentations as well as her strong
interpersonal skills allow her to deliver prompt, professional and individualized service.

Contact Sandra@arabesqueglobal.com
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Steven Phong - Director of Sales for the Asia Pacific region

Steven brings to the company a dynamic business understanding giving Arabesque a global reach for
sales and marketing development.

Steven’s vast experience in the business community combines his advertising and marketing
expertise with a passion for the travel and tourism industry. Steven has worked in the financial and
insurance industry and uses this experience and rich contacts to extend into the travel market.
Steven excels in client management services with his deep roots in the region and will continue to
provide customers with a hands-on approach.

Steven understands the tour industry rounding out his experience with golf course management
services for prominent courses throughout Malaysia.

Contact Steven@arabesqueglobal.com
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